You will learn four steps for good goal setting.
Who Is My Customer?
By Julann Jatczak
Students complete an exercise to help determine the profile of customers who would use their businesses.
Hello, May I Help You?
By Rosie Bunnow
Learners access information on telephone techniques in the workplace and create customer focused responses.
Writing Effective Business Emails
By VickyWeiland, Rosie Bunnow
The learner will study an effective workplace email being written while a narrator explains the step-by-step process. The learner will distinguish the difference between poorly written and effectively written emails.
Following Directions: The Parts Room
By Dave Bunnow, Rosie Bunnow
In this animated and interactive object, learners follow oral directions in the workplace. They complete their task within a time limit. This object has audio content.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
IT Stress Management - Setting Goals
In this learning activity you'll explore how to set goals based on realistic expectations.
Four Steps for Setting and Achieving Your Goals
By Mitch Vesaas
Creative Commons Attribution-NonCommercial 4.0 International License.
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