Learners identify types of activities in the Plan-Do-Check-Act Cycle and watch how the cycle works on the job.

Brainstorming helps find new ideas to problems. Learn how you can use brainstorming to write a paper, give a speech, or work on a group project. In this video, you’ll explore what brainstorming is and how to use it.

The learner reviews steps in analyzing a process and applies them to a situation in his/her own work or personal life.

The learner will distinguish effective from ineffective approaches to writing instructions.

Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.

test af grundlæggende begrebsapparat i retorikken

Verbs unit 2 lifestyle elementary

Vocabulary from lesson 30

Accoppiare parole in inglese e in italiano