In this activity, you will practice choosing assertive responses to conflict.
The Question and Answer Period
By Dr. Rose Marie Mastricola
In this learning activity you'll explore the guidelines for an effective question and answer period after giving a speech.
By Dr. Cynthia Ellenbecker
In this learning object you'll review various types of groups as well as the concepts of rules and norms in groups.
The You View
By Jennifer McIntosh, Barbara Laedtke
Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.
Developing the Central Idea
In this learning activity you'll apply techniques for identifying a central idea to a practice exercise.
By Barbara Liang, Andrea Krabbe
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
Communicating in the Workplace
By Jennifer Heinritz
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Double Trouble With Listening
By Therese Nemec
Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Writing Effective Instructions
By Elizabeth Jones
The learner will distinguish effective from ineffective approaches to writing instructions.
Overcoming Barriers to Critical Thinking: Being Human
The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.
Words About Communicating
Vocabulary for discussing communication
Physical Barriers to Communication Technology
Handling physical barriers when using mobile phones and radios
Creative Commons Attribution-NonCommercial 4.0 International License.
Learn more about the license »