Learners test their knowledge of jurisdiction issues by matching case scenarios to the correct court. The cases involve the following courts: Circuit, Small Claims, Probate, District, Bankruptcy, State Appellate Court, Wisconsin Supreme Court, and U.S. Supreme Courthouse.

In this learning activity you'll practice writing a story with specific and interesting details.

Students read about Japan and test their knowledge by answering questions. They also locate Japan's major islands and the bordering countries on a map.

Students view information taken from various sources and decide if the material is acceptable for a technical research report. After choosing whether or not the source material is acceptable, the students read an explanation from the instructor.

Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.

Match the Chapter 10 vocab. words with their definitions.

You will find a crossword which includes important concepts of the presentation. It must be completed individually.

Guessing information about United States, Jamaica and England.

Practice the passive voice.