The learner examines what it means to listen respectively and how to become a better listener.

Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.

Learners will examine the four steps to listen actively to improve relationships.

Learn about the seven common barriers of listening and evaluate a conversation using the barriers.

In this learning activity you'll review the four techniques of good listening.

The learner will identify common barriers to effective listening.

Learners read about audiological tests including pure tone testing, air conduction, bone conduction, Speech Reception Threshold, and Speech Discrimination Score. They listen to sounds and words recorded at different decibel levels and see a graphic representation of decibel ranges. A brief review concludes the activity.

In this learning activity you'll read and listen to English words from the French language.

Learners listen to effective techniques to successfully interact with customers via the telephone. They also submit their own suggested replies to customers in various scenarios. Topics include general telephone etiquette, dealing with angry callers, working with confused or unsure customers, and managing voicemail. A quiz completes this customer service activity.

Learners read and listen to phrases in Mandarin Chinese that would be part of directions to common locations. Additional vocabulary words related to forms of transportation are also presented.

The learner listens to the pronunciation of medical terms using a "jukebox" to select the terms.

Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.

The learner will gain an understanding of the inner workings of the cycloidal gear drive while watching a video and listening to an explanation of its features.