Learners examine the functions of the three types of memory used by an Allen-Bradley SLC-500 programmable logic controller: the Executive ROM, Scratch Pad, and Processor File.
In this learning activity you'll apply chunking to memory formation and retrieval. You'll test your ability to memorize a series of numbers with and without the chunking method.
Learners listen to effective techniques to successfully interact with customers via the telephone. They also submit their own suggested replies to customers in various scenarios. Topics include general telephone etiquette, dealing with angry callers, working with confused or unsure customers, and managing voicemail. A quiz completes this customer service activity.
Transfer Functions: The RC High Pass Filter with Bode Plot
Students view the development of the transfer function for a RC high pass filter. They also read how a Bode plot is developed through simple approximation techniques for both the magnitude and phase.
In this learning activity you'll explore what time management is, some general techniques for improving your time management skills, and the Pomodoro Method.
In a series of three interactive exercises, learners explore the relationship between process cycle time and defect detection, and between process cyle time and smaller batch sizes. The techniques of lean/JIT are applied to achieve the continuous improvement (kaizen) goal of reducing inventory by pursuing one-piece flow.
Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.