Know the threats. Block the breach. This module breaks down how common web attacks like SQL Injection and Cross-Site Scripting work—and how to stop them.

Learners view examples of waste in an office environment and are asked to consider what they can do to eliminate or reduce waste in their own workplace.

Learners follow a timeline of the criminal law process, clicking on the steps to read descriptions of them. A quiz completes the activity.

Learners examine strategies for evaluating new ideas and accepting change. They consider a list of various reactions to change and a list of actions that enhance teamwork, and check those statements that apply to themselves.

Learners hear examples of customer focused responses to upset callers. They then practice rewording negatively phrased responses by employees.

Students complete an exercise to help determine the profile of customers who would use their businesses.

In this interactive object, people preparing to work in a medical office review the basic steps to follow when taking phone messages.

In this screencast, people preparing to work in a medical office review the basic steps to follow when taking phone messages.

Walk through the subscriber loop and learn how the signal travels from the central office to the subscriber.

Have fun building skills with this lemons to lemonade game!

Answer the question correctly to get the chance at bat to hit a home run!

basic vocabulary for the traveler or tourism professional

This is for learning IT terms.