Learners examine a 555 integrated circuit, which functions as a one-shot monostable multivibrator, and then test their knowledge. Immediate feedback is provided. Animations are used to show the sequential operations.
In a series of three interactive exercises, learners explore the relationship between process cycle time and defect detection, and between process cyle time and smaller batch sizes. The techniques of lean/JIT are applied to achieve the continuous improvement (kaizen) goal of reducing inventory by pursuing one-piece flow.
Every speech starts with an outline. Knowing how to write one can make the difference between speech success and speech failure. In this module, we’ll explore what’s involved in creating an outline, demonstrate how to put one together, and give you examples you can use to create your own outline.
Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.
Learners examine graphs and read that the heat of fusion is the heat energy absorbed by one mole of solid as it is converted to liquid, while the heat of vaporization is the heat energy absorbed by one mole of liquid as it is converted to gas.
In this module, we'll be introducing you to SIPOC, a powerful tool that can help you improve your business processes. It's a high-level process mapping tool that helps you identify the key components of a process and how they relate to each other. SIPOC diagrams are often used in Six Sigma and Lean methodologies, but they can be useful for any process improvement initiative. We’ll explain the key SIPOC components and demonstrate how to build one. Then, we’ll walk through a few scenarios and let you build your own.
The Effect of Temperature on the Vapor Pressure of a Liquid
Learners examine how vapor pressure is calculated. The vapor pressure of a liquid increases with increasing temperature. If the heat of vaporization and the vapor pressure at one temperature are known, the vapor pressure at a second temperature can be calculated.
In this interactive learning object, the learner practices sizing a tank-type water heater for one- and two-family residences, townhouses, and apartments with individual water heaters.
Learners listen to effective techniques to successfully interact with customers via the telephone. They also submit their own suggested replies to customers in various scenarios. Topics include general telephone etiquette, dealing with angry callers, working with confused or unsure customers, and managing voicemail. A quiz completes this customer service activity.