Spanish conversation instruction, by Fox Valley Technical College Spanish instructors. How two native speakers from Mexico would greet each other.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

In this animated activity, the learner listens to a dialogue in which a caller speaks with a receptionist to make a doctor’s appointment. The learner can then click on a number of medical terms to hear their pronunciation in Mandarin Chinese.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this screencast, people preparing to work in a medical office review the basic steps to follow when taking phone messages.

In this learning activity you'll outline a conversation using the transactional communication model. The print and Email function has been disabled. You may take a screenshot of the last screen if needed.

Learn about the seven common barriers of listening and evaluate a conversation using the barriers.

In this learning activity you'll interpret phone messages to create a fax or a memo.

Learners listen to a workplace conversation and are tested on their retention of information. This activity has audio content.

Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.