In this activity, we will explain the string datatype in the .net framework and cover the peculiarities of a reference type that appears to behave like value type.

In this learning activity you'll identify various types of unshielded twisted pair cables and their networking connectors.

In this learning activity, you'll watch an animated explanation of the terms class and object as used by computer programmers, and then contrast the differences.

In this learning activity you'll observe how computers operate in a client-server network operating system and consider the advantages and disadvantages of such a system.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

Test your knowledge of soft skills needed for any job you get!

Soft Skills