In this interactive lesson, learners read and hear instructions for sending an e-mail. Steps are given for composing an e-mail message and for sending it. Students have an opportunity to write their own messages. A quiz follows the instruction.

Learners complete a crossword puzzle with terms that relate to common diseases and disorders of the blood. Immediate feedback is provided. Learners have the option to send an e-mail to their instructors notifying them that the learning object has been completed.

In this learning activity you'll create strategies for sending and receiving complaints and requests.