Integrated CRM/SRM

This learning object explores the differences between customer relationship management (CRM) and supplier relationship management (SRM).

By Weldon Faull

This objects reviews the Five "S" manufacturing system and helps learners to remember the process.

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By Mitch Vesaas

The learner will understand how to use brainstorming and a decision matrix to find the best solution to a problem.

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By Ann Heidkamp

In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).

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By Kaye Krueger

Learners view a heijunka box and read how this tool is used for scheduling production in a pull system.

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