The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.

Students read about the use of business cards in various countries and the customs that Americans should follow when presenting a card in those parts of the world.

Learners write an account of a workplace incident and evaluate statements for objectivity.

Learners follow the progression of a sexual harassment situation and recount the steps the victim took to deal with the problem.

Students view the steps, symbols, and benefits of creating a process flowchart. They then perform a self-assessment to determine their level of understanding.

In this learning activity you'll read descriptions of military standards, ANSI, ISO, calibration system standards and audit system reference standards. These topics would be important for the CQT (certified quality technician).

In this learning activity you'll define and explain the broad steps in achieving quality in an organization.

In this learning object you'll review the basic quality principles of customers, suppliers, customer satisfaction, and customer expectations.

Learners read how quality can be built into a manufacturing process.

TRY TO DISCOVER THE JOB QUALITY ACCORDING TO THE DEFINITION SHOWN.

Quality Tools

Con esta actividad podremos conocer y repasar algunos conceptos que nos servirán para comprender mejor el tema de las finanzas, revisa primero los conceptos y después realiza el match correspondiente.

Quality & Safety