Customer Service Skills for IT Professionals - Controlling the Conversation
By Kimberly Reed
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
JOINs (Inner, Left, Right, Full)
In this learning activity, you’ll explore four different types of JOINs and understand how they help programmers produce readable reports.
Social Engineering Attacks
By Joseph Wetzel
In this learning activity, you’ll identify information hackers use to gain access to a company, explain different types of social engineering attacks, and recognize different solutions to avoid these attacks.
User Experience Design: Usability Testing
In this learning activity, you will learn about usability testing.
SEO - A Brief Overview
This learning activity provides an overview of Search Engine Optimization, or SEO.
SEO - Promoting your Website
This learning object explains new, free, and traditional ways to market your website.
Achieve Persistence on the Web
In this learning activity you'll discover the disconnected nature of the HTTP request-response model including some methods of persisting state and the security implications.
In this learning activity you'll explore how port scanning is commonly used by hackers to infiltrate a network and how IT security professionals can detect it.
IT Stress Management - Setting Goals
In this learning activity you'll explore how to set goals based on realistic expectations.
Explore what referential integrity is, why it's important to reliable data organization, and learn how it enforces constraints.
In this learning activity we will discuss breakpoints: what they are and how to use them.
An Overview of the Raspberry Pi
In this learning activity you'll discover what the Raspberry Pi is, how it's used, and some projects you can do at home.
CRUD Applications - Create Retrieve Update Delete
In this learning activity you'll discover what C.R.U.D. applications are and how they're used in everyday life.
Understanding Common DDL Statements
In this learning activity, you’ll explore the Data Definition Language (DDL) including its three main commands: CREATE, ALTER, and DROP.
Window 10 and Desktop Elements
By Dawn Matott
In this interactive object, learners identify the elements of the Windows platform in a drag-and-drop exercise.
Understanding HTML Pathing
By Jay Stulo
In this animated activity, learners study the difference between relative and absolute paths and how each can be used to create links to html resources. A short quiz completes the activity.This learning object has audio content.
User Experience Design: What is User Experience Design?
In this learning activity you'll explore an overview of User Experience Design and recognize how User Experience Design (UXD) can make you a better designer.
User Experience Design: Usability Research Methods
In this learning activity, you'll be introduced to three common usability research methods.
Strings in the .NET Framework
By Brett Sheleski
In this activity, we will explain the string datatype in the .net framework and cover the peculiarities of a reference type that appears to behave like value type.
Working with Zip Files
In this learning activity you'll learn what Zip files are, their origins, and how to work with them in Windows.
SEO - Site Organization and Structure
In this activity, we will explain the mechanics of site structure and the role it plays in search engine optimization.
Customer Service Skills for IT Professionals - Communication
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
Intrusion Detection Systems
Explore Intrusion Detection Systems, what they are, how they're configured, and the types of protection the provide.
By Rose Guthrie, Donna Gehl
Explore the AngularJS framework, learn how it’s used to architect, and organize code when building web applications.
By Terry Bartelt
In this learning activity you'll explore the process that servers follow to take a name entered on a computer browser and convert it to an IP address.