Customer Service Skills for IT Professionals - Controlling the Conversation
By Kimberly Reed
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
Cross-Site Scripting Defined
By Joseph Wetzel
In this activity we will learn how vulnerable websites are open to cross site-scripting attacks (XSS).
IT Stress Management - Diet and Exercise
By mikhailvmatc
In this learning activity you'll examine how diet and exercise affect stress.
STP - The Spanning Tree Protocol
By Dawn Rohm
In this learning activity you'll use the Spanning Tree Protocol to correctly set up a loop-free Ethernet local area network.
Request Response: How the Web Works
By carlfranklin
In this learning activity we’ll learn how the web works by using a Request and Response algorithm.
User Experience Design: Testing
In this learning activity, you will learn about testing for user experience design.
IT Project Management: Methodologies
You'll explore two unique project management methodologies for developing software.
What Is Normalization?
By jamiecchavez
In this learning activity you'll examine how database normalization eliminates redundancy and helps maintain consistency within a relational database.
Normalization – 2nd Normal Form
In this activity you'll practice designing a table in second normal form.
Port States
By mkrzyszkowski
In this learning activity you'll identify TCP and UDP port states and how they behave during interaction.
Database Data Types
In this activity, you'll learn about the different data types associated with databases.
Unshielded Twisted Pair Cables
By Terry Bartelt
In this learning activity you'll identify various types of unshielded twisted pair cables and their networking connectors.
Network Internet Protocol (IPv6)
By Brett Sheleski, Terry Bartelt
In this learning activity you'll explore the IPv4 IP address scheme and the planned conversion to IPv6.
Referential Integrity
Explore what referential integrity is, why it's important to reliable data organization, and learn how it enforces constraints.
Debugging: Breakpoints
In this learning activity we will discuss breakpoints: what they are and how to use them.
SEO: Analytics
In this activity, you will explore what web analytics are and how to use them for site optimization.
Social Engineering Attacks
In this learning activity, you’ll identify information hackers use to gain access to a company, explain different types of social engineering attacks, and recognize different solutions to avoid these attacks.
SEO - A Brief Overview
This learning activity provides an overview of Search Engine Optimization, or SEO.
Coaxial Cables
In this learning activity you'll examine the RG ratings, networking applications, and types of connections for various coaxial cables.
Asymmetric Encryption: How It Works
By jheathma
In this learning activity you'll explore public key encryption and conclude with a short quiz.
Man in the Middle Attacks with ARP Poisoning
In this learning activity you'll identify Man-in-the-middle attacks and discuss how they affect network security.
Parameters and Arguments
In this learning activity, you’ll discover the difference between a parameter and an argument.
Port Scanning
In this learning activity you'll explore how port scanning is commonly used by hackers to infiltrate a network and how IT security professionals can detect it.
IT Stress Management - Setting Goals
In this learning activity you'll explore how to set goals based on realistic expectations.
IT Project Management: Waterfall Methodology
In this learning activity, you’ll explore the Waterfall model and its application to software development.