Writing Effective Instructions
By Elizabeth Jones
The learner will distinguish effective from ineffective approaches to writing instructions.
Writing a Topic Outline (Screencast)
By Dr. Rose Marie Mastricola
In this screencast you'll generate your own speech outline from the information provided.
What is Sexual Harassment?
By Therese Nemec
Explore what sexual harassment is, the three conditions that constitute harassing behavior, and the four levels of sexual harassment.
Transactional Communication Model (Graphic)
By Mary Brignall
In this learning activity you'll view a graphical layout of the transactional communication model.
Three Tips for Better Conflict Resolution
In this learning object, you will learn the three tips to better resolve conflict with others.
Thinking About the Topic: Free Writing
By Deborah Seline
In this learning activity you'll create a free writing document on a topic.
Thinking About the Topic: Considering Your Purpose for Writing
In this learning activity you'll review the four main purposes for writing documents: expressive, literary, persuasive, and reality.
Thinking About the Topic: Brainstorming (Screencast)
In this learning activity you'll explore how to brainstorm a list of ideas related to a topic.
The You View
By Jennifer McIntosh, Barbara Laedtke
Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.
The THINK Principle
By Andrea Krabbe, Rosie Bunnow
Learners are shown questions to ask themselves before they speak. They evaluate three responses according to the criteria presented. This activity has audio content.
The Reality of Sterotypes
In this learning activity, the user will understand how believing in and using common stereotypes can get in the way of working together.
The Phases of Conflict
By Kathy Henning
In this learning activity you'll explore the four stages of conflict (latent, triggering incident, conflict, new equilibrium) and then creates a similar diagram applying to a specific personal conflict.
The Johari Window (Screencast)
In this screencast, you will see how the Johari Window works when determining a relationship with someone.
The Art of Good Listening
By Suzi Hunsader
In this learning activity you'll review the four techniques of good listening.
Seven Barriers to Listening
The learner will identify common barriers to effective listening.
Selection: The First Stage in the Perception Process (Screencast)
In this learning activity you'll review the selection stage in the perception process and apply the information to complete an activity.
Questioning Assumptions (Screencast)
By Rosie Bunnow
Learners watch a commercial for a fictitious product and pose questions to challenge the assumptions made in it.
By Mitch Vesaas
The learner will identify the steps for preparing and facilitating a team meeting.
By David Wehmeyer
Students read an explanation of plagiarism. They then read examples of student papers and decide if an original work was plagiarized.
Perception - Understanding the World Around You
Learn the definition of perception, its process and how it affects communication
Overview: Writing Clear "How To" Instructions
By Sandy Eyler
In this learning activity you'll apply directions to follow when writing clear "how-to" instructions.
Overcoming Barriers to Critical Thinking: People-Related Obstacles
The learner will identify techniques to use to overcome people-related barriers to critical thinking.
Overcoming Barriers to Critical Thinking: Being Human
The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.
Organization: The Second Stage in the Perception Process (Screencast)
The student will read a mini-lecture explaining the organization stage in the perception process and will complete an activity.
By Barbara Liang, Andrea Krabbe
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.