Communication

Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.

The learner will recognize common gestures and identify the meanings associated with those gestures.

Learn about the seven common barriers of listening and evaluate a conversation using the barriers.

The learner will distinguish effective from ineffective approaches to writing instructions.

The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.

The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.

The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.

The learner will identify techniques to use to overcome people-related barriers to critical thinking.

The learner will identify the steps for preparing and facilitating a team meeting.

In this learning activity, the user will understand how believing in and using common stereotypes can get in the way of working together.

The learners will explore the Errors in Judgment: Barriers to Critical Thinking and how it affects their decision-making processes.

The learner will...identify the qualities of a person with integrity and the importance of integrity within a work team.

In this learning object, you will learn the three tips to better resolve conflict with others.

In this activity, you will practice choosing assertive responses to conflict.

The learner will identify the three steps in the writing process and the elements in each step.

The learner will identify active and passive voice and distinguish between the two.

Learn the definition of perception, its process and how it affects communication

The learner will understand the importance of following instructions.

The learner will identify common barriers to effective listening.

Learners will examine the four steps to listen actively to improve relationships.