Communicating in the Workplace
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Being a critical and creative thinker is essential in today’s workplace. It’s also crucial to your career success, regardless of your field or your position. Employers are looking for employees who can creatively problem solve to find answers that are best for both employees and the company.
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Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.
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