Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.

In this screencast, people preparing to work in a medical office review the basic steps to follow when taking phone messages.

In this learning activity you'll observe the growth of gram negative organisms and determine if they're lactose positive or negative.

Learners apply self-speak, evaluate their self-messages, and revise their internal statements with more positive wording.

Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.

Learners consider steps for dealing constructively with criticism and conflict. This object includes a drag-and-drop exercise.

Learners examine the operation of positive and non-positive displacement compressors used in pneumatic systems.

In this learning activity you'll interpret phone messages to create a fax or a memo.

Learners examine the proper formats for block letters, modified block letters, simplified letters, memos, e-mail messages, and envelopes.

In this animated object, learners examine how various types of positive and non-positive displacement hydraulic pumps work.

Ions are electrically charged particles obtained from an atom or from a chemically bonded group of atoms by adding or removing electrons. Eight examples illustrate the number of protons, neutrons, and electrons in positive ions (cations) and in negative ions (anions).

In this interactive object, learners consider the importance of demonstrating a positive attitude. They reflect on their own experiences and challenge themselves to let go of preconceived notions.

You'll practice calculating your time with regards to the economic concepts of scarcity and choice and positive vs. normative economics.

In this interactive lesson, learners read and hear instructions for sending an e-mail. Steps are given for composing an e-mail message and for sending it. Students have an opportunity to write their own messages. A quiz follows the instruction.

Learners will determine if they are satisfied with their attitudes and then rank tips for regaining a positive disposition in the workplace.

Learners choose responses in workplace situations that are compared to positive-attitude responses. They evaluate their responses, looking for areas in which they would like to improve.

In this learning activity you'll review independent and dependent variables and view a demonstration of the positive and negative correlation.

In this overview, students examine and identify mannitol positive and mannitol negative bacteria on mannitol salt agar.

This learning activity explains how site structure and organization can have a positive effect on optimization and driving traffic to your website.