Learners review normal conditions that are associated with aging. Changes are highlighted in the cardiovascular, musculoskeletal, respiratory, gastrointestinal, urinary, reproductive, endocrine, nervous, and sensory systems.

Interactive excercise to age deer by dental inspection.

In this learning activity, learners review the value of health and wellness as it relates to exercise, nutrition, intimacy, and spirituality. Examples of each are identified, and learners are given the opportunity to reflect on how these examples are associated with health concerns in older adults.

Learners read definitions of terms related to legal, insurance, and advocacy issues regarding the elderly. At the end of the activity, learners test their knowledge in three matching exercises. Some of the programs and groups discussed are Medicare, Medicaid, Social Security, long-term care insurance, OBRA, SSI, and CWAG.

In this interactive learning activity, learners explore factors that contribute to the aging process. Learners calculate their age based on biological, psychological, and social experiences. Further reflection allows the learner to consider options and assess issues that impact the aging process.

In this learning activity you'll relate statistics on aging in America to the functions and dysfunctions created by these demographic changes.

Using a game show format, learners test their knowledge of various pathologies as organized by body system.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

Learners hear examples of customer focused responses to upset callers. They then practice rewording negatively phrased responses by employees.

In this learning object, learners will follow the illness of an 83-year-old woman, noting changes in her condition and ordering the appropriate medical imaging studies needed to inform her physicians about both her progress and her treatment options.