Robotic welding is an increasingly popular tool used in industrial welding applications. Knowing how to program the robot is key. Explore how to improve your programming skills by using calls and unconditional jumps in this learning activity.

In this animated activity, the learner listens to a dialogue in which a caller speaks with a receptionist to make a doctor’s appointment. The learner can then click on a number of medical terms to hear their pronunciation in Mandarin Chinese.

Robotic welding is an increasingly popular tool used in industrial welding applications. Knowing how to program the robot is key. Explore how to improve your programming skills by using if-then-else, calls and unconditional jumps in this learning activity.

Learners hear examples of customer focused responses to upset callers. They then practice rewording negatively phrased responses by employees.

In this screencast, people preparing to work in a medical office review the basic steps to follow when taking phone messages.

Robotic welding is an increasingly popular tool used in industrial welding applications. Knowing how to program the robot is key. Explore how to improve your programming skills by using if-then-else, calls, unconditional jumps, and counters in this learning activity.

Learners follow an EMT call to a retirement community to assist a woman who is having difficulty breathing.

In this learning activity you'll interpret phone messages to create a fax or a memo.

In this animated activity, students are introduced to standard procedures, pilot actions, and pilot callouts for Be76 critical phases of flight including takeoff and initial climb, ILS approach, non-precision approach, visual approach, and aborted takeoff.

In this animated learning object, students are introduced to standard procedures, pilot actions, and pilot callouts for C-172 critical phases of flight.

Electronic WorkBench has a virtual instrument called "The Bode Plotter." Students view the proper set-up and use of this device.

Learners listen to effective techniques to successfully interact with customers via the telephone. They also submit their own suggested replies to customers in various scenarios. Topics include general telephone etiquette, dealing with angry callers, working with confused or unsure customers, and managing voicemail. A quiz completes this customer service activity.

In a series of practice problems, learners use the substitution method to solve systems of linear equations, also called "simultaneous linear equations."

In a series of practice problems, learners use the addition or subtraction method to solve systems of linear equations, also called "simultaneous linear equations."