In this module, we'll be introducing you to SIPOC, a powerful tool that can help you improve your business processes. It's a high-level process mapping tool that helps you identify the key components of a process and how they relate to each other. SIPOC diagrams are often used in Six Sigma and Lean methodologies, but they can be useful for any process improvement initiative. We’ll explain the key SIPOC components and demonstrate how to build one. Then, we’ll walk through a few scenarios and let you build your own.

Learners reflect on their thoughts, feelings, and reactions toward such listening behaviors as interrupting, selective listening, and unresponsive listening.

In this learning activity you'll observe information and formulate an evaluation that includes diagnosis and microorganism identification.

In this learning activity you'll make observations and formulate an evaluation including diagnosis and microorganism identification.

In this interactive object, learners review the case of a patient with meningococcal meningitis.

Students make observations and formulate an evaluation that includes diagnosis and microorganism identification and treatment.

Learners distinguish between competencies that are effective and robust, and those that are ineffective and weak. The learning object is designed for faculty who are writing or revising courses. It contains audio.

Students make observations and formulate an evaluation that includes diagnosis, microorganism identification, and treatment.

In this interactive object, learners use their knowledge of postpartum theory and the nursing process to complete a plan of care. The student's plan may be e-mailed to the instructor.

We’ll explore why everyone should reduce the waste they produce in the welding shop. We'll also demonstrate some ways to reduce waste as you work.

In this screencast, students demonstrate an understanding of summary writing by reading step-by-step instructions and then summarizing short paragraphs. Examples of summaries that are poorly written, as well as those that are written well, are included.

Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.

In this video, we’ll explore how to cut a keyseat.

In this activity, we'll examine some common discontinuities associated with GTAW welding and review ways to prevent these problems from happening.

In this video, we’ll go over the necessary steps to square the toolhead on a Bridgeport mill.

Equilibrium plays a vital role in our lives. We'll show you how the equilibrium formula works in real life using our friend the chicken.

This activity is cognitive. Learners will actively listen to a story activated by the computer. Then learners will take a quiz on their comprehension. Lastly, learners will compare their chosen answers against the answer key to determine how well they really did "actively" listen. (Credit given to Tom E. Wirkus, University Of Wisconsin-LaCrosse for this activity.)

Users study a chart containing numbers 1 to 99 and look for trivial palindromes as well as double and triple iteration palindromes. The reverse and add technique is demonstrated.

This animated lesson shows how a ladder circuit uses timer-on delays to cause an extrusion machine to operate.

Picture of Adira hydraulic shear's operator's panel with part identification and instructions on how to start and stop the shear as well as setting stroke (cutting length).