Learners choose responses in workplace situations that are compared to positive-attitude responses. They evaluate their responses, looking for areas in which they would like to improve.

In this learning activity you'll view a library of figures demonstrating various concepts in visual perception.

In this learning activity you'll discover how the visual perception concept influences your understanding of unstable figures.

You'll identify the main characteristics of various audiences when writing a technical document.

In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.

Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.

Learners rank the effectiveness of various apologies and evaluate how well these apologies resolve conflict. This activity has audio content.

In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).

In this interactive object, learners read the definitions of terms related to moral and ethical principles. They then use a process to analyze an ethical dilemma in a health care setting.

Conflict Resolution-Crossword

English 7

legal conflicts and dispute resolution

Lesson 2: The Process of Change