Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Transactional Communication Model (Graphic)
By Mary Brignall
In this learning activity you'll view a graphical layout of the transactional communication model.
By Barbara Liang, Andrea Krabbe
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
The Reality of Sterotypes
In this learning activity, the user will understand how believing in and using common stereotypes can get in the way of working together.
Barriers to Critical Thinking: Being Human
By Therese Nemec
The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.
The Phases of Conflict
By Kathy Henning
In this learning activity you'll explore the four stages of conflict (latent, triggering incident, conflict, new equilibrium) and then creates a similar diagram applying to a specific personal conflict.
A Model for Initiating Conflict Resolution (Screencast)
By Ann Heidkamp
In this screencast you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Four Types of Communication in Conflict
In this activity, you will practice choosing assertive responses to conflict.
Dispute Resolution Review
legal conflicts and dispute resolution
Internal Conflict vs External Conflict
Determine if the example given is internal or external conflict.
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