Learners will examine the four steps to listen actively to improve relationships.
Problem Solving: Using a Run Chart
By Mitch Vesaas
You'll understand how to use a run chart to describe a manufacturing problem.
The Twelve Principles of Lean Manufacturing
By Weldon Faull
Following a "cut the fat" theme, learners click on 12 drawings of pigs to read about the principles of lean manufacturing.
Thinking Outside the Box
By Barbara Liang
Learners examine strategies for evaluating new ideas and accepting change. They consider a list of various reactions to change and a list of actions that enhance teamwork, and check those statements that apply to themselves.
What Was That Name Again?
By Rosie Bunnow
Learners practice techniques to remember names when being introduced to people. This activity has audio content.
By Barbara Liang, Andrea Krabbe
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
By Elizabeth Jones
Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."
Communicating in the Workplace
By Jennifer Heinritz
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Intercultural Communication: Gestures
The learner will recognize common gestures and identify the meanings associated with those gestures.
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