Learners will examine the four steps to listen actively to improve relationships.
The Question and Answer Period
By Dr. Rose Marie Mastricola
In this learning activity you'll explore the guidelines for an effective question and answer period after giving a speech.
Giving Effective Praise
By Ann Heidkamp
Students review the conditions for giving statements of praise in a way that will motivate employees. They then practice writing these kinds of statements.
By Rosie Bunnow
Learners practice revising poorly written directions by applying criteria for giving directions.
By Terri Langan
In this learning activity you'll review the basic three step writing process used by many writers.
By Barbara Liang, Andrea Krabbe
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
By Elizabeth Jones
Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."
Communicating in the Workplace
By Jennifer Heinritz
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Intercultural Communication: Gestures
The learner will recognize common gestures and identify the meanings associated with those gestures.
Creative Commons Attribution-NonCommercial 4.0 International License.
Learn more about the license »