This objects reviews the Five "S" manufacturing system and helps learners to remember the process.

Learners listen to effective techniques to successfully interact with customers via the telephone. They also submit their own suggested replies to customers in various scenarios. Topics include general telephone etiquette, dealing with angry callers, working with confused or unsure customers, and managing voicemail. A quiz completes this customer service activity.

Learners examine the costs of replacing an employee. Using a formula, students calculate these expenses in practice exercises.

The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

Learners study the method of using more than one track and quadrature modes to improve the resolution of an optical encoder. A brief quiz completes the activity.

In this animated object, learners examine an analog closed-loop feedback system that uses potentiometers to control the position of a gear rack.

Students read about the key differences between management and leadership activities. In an interactive activity, they identify typical supervisory activities as either management or leadership and respond with their own examples.

In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).

Bryan, Adam

AP Psychology Review Game (Chelsea & Bella)

Let us have some fun !

This crossword puzzle tests your ability to conjugate verbs from stages 1-6 of the Cambridge Latin Course.