Learners examine the psychological and sociological barriers that interfere with clear communication. They select examples of ad hominem fallacy, bandwagon fallacy, emotional appeals, red herrings, irrelevant appeals to authority, suggestibility and conformity, “poisoning the well’, and “shoehorning.” In an interactive exercise, learners identify ways to overcome these barriers.

Learners examine strategies for evaluating new ideas and accepting change. They consider a list of various reactions to change and a list of actions that enhance teamwork, and check those statements that apply to themselves.

Learners are shown the effect that too much stress can have on various parts of the body.

Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

Learners apply knowledge about how productivity is reflected in people, processes, and goals.

Students review the conditions for giving statements of praise in a way that will motivate employees. They then practice writing these kinds of statements.

The learner explores the purpose of organizational mission statements and practices writing a statement that contains the four elements outlined.

Learners see and hear how motivation on the job can be compared to the use of a bicycle. They then write an explanation of how this theory can be applied to a situation in their own workplace.

Final Review Questions

Motivation game

تصنيف اهداف الاتصال بالمرؤوسين والرؤساء والزملاء

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