Students read how to calculate feed rates for drills in inches per minute (IPM). The IPM formula is given and students work two practice problems.

The learner will distinguish effective from ineffective approaches to writing instructions.

In this learning activity you'll review the steps for calibrating the length of depth micrometer measuring rods.

Students read an explanation of the use of questionnaires in research. Open-ended and closed-ended questions are defined. Students complete the activity by generating a questionnaire.

Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.

The learner reads a description of what it means to listen respectively. He or she then writes a brief action plan for becoming a better listener.

Learners compare the behaviors and situations that interfere with listening on the job with those that enhance listening skills and job performance.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

We were going to visit Asia on our trip

to practise

COPR

Put these terms in order from your first point of contact to the last point.