You will learn four steps for good goal setting.
Customer Service Skills for IT Professionals - Controlling the Conversation
By Kimberly Reed
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
IT Stress Management - Time Management
In this learning activity you'll explore what time management is, some general techniques for improving your time management skills, and the Pomodoro Method.
IT Project Management: Agile Scrum
In this learning activity, you’ll be introduced to how the Agile software development methodology uses the scrum framework.
By Claudia Zins
In this learning activity you'll review how to use possessive nouns and play a game using them.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
IT Stress Management - Setting Goals
In this learning activity you'll explore how to set goals based on realistic expectations.
Four Steps for Setting and Achieving Your Goals
By Mitch Vesaas
Creative Commons Attribution-NonCommercial 4.0 International License.
Learn more about the license »