You will learn four steps for good goal setting.
By MarQulyn McKinney
Read about the difference between the subject and object form of personal pronouns and test your knowledge in practice exercises.
Customer Service Skills for IT Professionals - Soft Skills
By Kimberly Reed
In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.
IT Project Management: Methodologies
You'll explore two unique project management methodologies for developing software.
Customer Service Skills for IT Professionals - Controlling the Conversation
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
IT Stress Management - Setting Goals
In this learning activity you'll explore how to set goals based on realistic expectations.
Four Steps for Setting and Achieving Your Goals
By Mitch Vesaas
Creative Commons Attribution-NonCommercial 4.0 International License.
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