The explanation and use of timing diagrams used in digital electronics to graphically show the operation of various circuits are given.

In this learning module you'll become familiar with different types of GTAW electrodes.

In this interactive object, learners read a description of value-added and non-value-added activities and then place various work duties into these two categories.

The learner will recognize common gestures and identify the meanings associated with those gestures.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

Answer correctly the jag questions

Test your knowledge of soft skills needed for any job you get!

Multiple Choice Theory QuestionsChoose the best answer

Soft Skills