Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Monitoring Your Stress Level
By Kathy Lich
In this learning activity you'll explore the benefits of journaling to evaluate levels of stress. You can personalize the design of your own journal and print it for immediate use.
Thinking About the Topic: Mind Mapping
By Deborah Seline
In this learning activity you'll create a mind map of ideas related to a topic.
Mechanism Description: Can Opener
By Bev Paulick
In this learning activity you'll write a description of a can opener.
Identifying External Noise
By Mary Brignall
The learner will read a mini-lecture defining external noise and will complete an activity.
The Reality of Sterotypes
In this learning activity, the user will understand how believing in and using common stereotypes can get in the way of working together.
Four Types of Communication in Conflict
By Therese Nemec
In this activity, you will practice choosing assertive responses to conflict.
By Rosie Bunnow
In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.
What's Your Point of View?
Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.
I'm Sorry: The Art of Apologizing
Learners rank the effectiveness of various apologies and evaluate how well these apologies resolve conflict. This activity has audio content.
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