In this module, we’ll explore what an affinity diagram is, discuss how it can be used to solve problems, and end with some real-world applications to show you how these can help you in any manufacturing role to bring order to chaos.

Trying to write your paper but you’ve gotten stuck? Explore Mind Mapping! This creative technique helps you explore what you already know, lets you see how your ideas are tied together, and gets you writing quickly.

Writers block happens to all of us. Homework block is even worse. If you’re stuck on how to get started, watch this video to explore how to generate ideas for speeches, papers, and projects quickly and effectively.

Brainstorming helps find new ideas to problems. Learn how you can use brainstorming to write a paper, give a speech, or work on a group project. In this video, you’ll explore what brainstorming is and how to use it.

Every speech starts with an outline. Knowing how to write one can make the difference between speech success and speech failure. In this module, we’ll explore what’s involved in creating an outline, demonstrate how to put one together, and give you examples you can use to create your own outline.

In this learning activity you'll review definitions then match the transactional communication model element with the definition or example.

This activity is cognitive. Learners will actively listen to a story activated by the computer. Then learners will take a quiz on their comprehension. Lastly, learners will compare their chosen answers against the answer key to determine how well they really did "actively" listen. (Credit given to Tom E. Wirkus, University Of Wisconsin-LaCrosse for this activity.)

In this learning activity you'll review definitions then match the transactional communication model element with the definition or example.

In this learning activity you'll outline a conversation using the transactional communication model. The print and Email function has been disabled. You may take a screenshot of the last screen if needed.

In this learning activity you'll create a focused speech topic by using a focused pyramid.

In this learning activity you'll create a focused speech topic by using a focused pyramid.

In this learning activity you'll explore the different types of purposes for giving speeches.

In this learning activity you'll be introduced to the eight most common logical fallacies commonly used in persuasive speeches.

Learners watch a commercial for a fictitious product and pose questions to challenge the assumptions made in it.

The learner will identify the three steps in the writing process and the elements in each step.

In this learning activity you'll review the general principles speakers use to create a specific purpose statement.

In this learning activity you'll explore the different types of purposes for giving speeches.

The student will read a mini-lecture explaining the organization stage in the perception process and will complete an activity.

In this learning activity you'll explore the differences between primary and secondary research.

In this screencast, you will see how the Johari Window works when determining a relationship with someone.

In this learning activity you'll review the selection stage in the perception process and apply the information to complete an activity.

In this screencast, you'll distinguish the differences between the content message and the relational message.

Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.

Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

Explore what sexual harassment is, the three conditions that constitute harassing behavior, and the four levels of sexual harassment.