In this learning activity you'll create a Johari Window.

Learners read about the five smallest countries in the world: The Vatican, Monaco, Naru, San Marino and Liechtenstein. A brief quiz completes the activity.

The student will read a mini-lecture explaining the organization stage in the perception process and will complete an activity.

The learner will identify individual roles that help teams accomplish goals.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

Learners brainstorm ideas for how to gather information from team members who work at different locations. They analyze the pros and cons of each idea and make recommendations.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

Match words. By the end, you will have 5 skills all business owners must possess to be successful. In fact, these skills are so important all students should be working on them, as well.

Play as a team to translate this list of common words. Get on base if you are correct.

Vocabulary terms for the Intro to PM lecture

For each example, identify any misconduct by type.