In this learning activity you'll explore different reasons to write a memo and how to create it.

Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.

In this interactive lesson, learners read and hear instructions for sending an e-mail. Steps are given for composing an e-mail message and for sending it. Students have an opportunity to write their own messages. A quiz follows the instruction.

In this learning activity we’ll learn how the web works by using a Request and Response algorithm.

Learners consider a variety of business etiquette situations and determine if the response given is appropriate or inappropriate.

Learners examine how metal detectors function. This object includes animation and sound.

In this interactive lesson, learners read the rules for filing business records and then test their knowledge in a series of exercises. Immediate feedback is provided.

Students complete a questionnaire to help identify their readiness for business ownership.

In this learning activity you'll discover how to evaluate a problem statement using both the MEA and the IP Techniques.

In this learning activity you'll explore how computers connected on a network use Ethernet technology.

Learners examine a bank statement and a reconciliation form and study how to balance a checking account.

Students read about the use of business cards in various countries and the customs that Americans should follow when presenting a card in those parts of the world.

In this learning activity you'll observe how switches are used in local area networks to increase data transmission speeds.

The learner examines what it means to listen respectively and how to become a better listener.

Learners study the effect that pressure has on boiling temperatures. Once a liquid has reached a full boil, additional heat does not raise the liquid’s temperature; however, pressure can vary the boiling point of a liquid. A brief quiz completes the activity.

In this interactive object, learners apply their knowledge of the Association of Records Managers and Administrators (ARMA) filing rules by organizing and filing records alphabetically, numerically, and by subject.

Learners apply knowledge about how productivity is reflected in people, processes, and goals.

Learners write directions to gain experience asking questions from the point of view of the person who must follow the directions.

In this module, we'll be introducing you to SIPOC, a powerful tool that can help you improve your business processes. It's a high-level process mapping tool that helps you identify the key components of a process and how they relate to each other. SIPOC diagrams are often used in Six Sigma and Lean methodologies, but they can be useful for any process improvement initiative. We’ll explain the key SIPOC components and demonstrate how to build one. Then, we’ll walk through a few scenarios and let you build your own.

Learners read about the process of dividing industrial goods into the categories of entering, foundation, and facilitating.