In this learning activity you'll analyze the costs of rent-to-own buying plans and compare those plans to other consumer strategies.

Students complete a questionnaire to help identify their readiness for business ownership.

In this learning activity you'll review the basics of budgeting, income, and spending. Using an on-line form, you can create your own monthly budgets and a pie chart of your spending habits.

Learners identify factors that contribute to conflict and apply them to conflicts in their own experience.

In this learning activity you'll complete your own budget to understand the concept of needs and wants relating to building a personal budget.

Learners listen to effective techniques to successfully interact with customers via the telephone. They also submit their own suggested replies to customers in various scenarios. Topics include general telephone etiquette, dealing with angry callers, working with confused or unsure customers, and managing voicemail. A quiz completes this customer service activity.

In this learning activity you'll review an introduction and samples of description worksheets. You'll then select an object and complete your own description.

In this learning activity you'll analyze four newspaper editorial submissions and formulate your own letter.

In this interactive lesson, learners read and hear instructions for sending an e-mail. Steps are given for composing an e-mail message and for sending it. Students have an opportunity to write their own messages. A quiz follows the instruction.

Learners rank the most efficient ways in which workers retain information and create their own plan for improvement.

Learners read the definitions of an assumption and a fact. They then provide their own examples of each and compare those to the examples provided.

Every speech starts with an outline. Knowing how to write one can make the difference between speech success and speech failure. In this module, we’ll explore what’s involved in creating an outline, demonstrate how to put one together, and give you examples you can use to create your own outline.

The learner reviews steps in analyzing a process and applies them to a situation in his/her own work or personal life.

In this learning activity you'll review a conclusion and decide how effectively it summarized a speech. You'll also gain some tips for writing your own speech conclusion.

In this interactive object, learners consider the importance of demonstrating a positive attitude. They reflect on their own experiences and challenge themselves to let go of preconceived notions.

Students explore the history of U.S. Constitutional amendments and the process involved in adding an amendment. In an interactive exercise, learners author their own amendments and explain why these should be added to the Constitution.

In this learning activity you'll explore the benefits of journaling to evaluate levels of stress. You can personalize the design of your own journal and print it for immediate use.

Students read about the illegal practice of manipulating the boundaries of legislative districts for political gain. They then create their own gerrymandered districts in a drag and drop exercise.

In this module, we'll be introducing you to SIPOC, a powerful tool that can help you improve your business processes. It's a high-level process mapping tool that helps you identify the key components of a process and how they relate to each other. SIPOC diagrams are often used in Six Sigma and Lean methodologies, but they can be useful for any process improvement initiative. We’ll explain the key SIPOC components and demonstrate how to build one. Then, we’ll walk through a few scenarios and let you build your own.

Learners reflect on their own attitudes toward change and list them in the order they might experience them. In a separate exercise, they prioritize the actions a group might take when faced with change in the workplace.