Learners examine the costs of replacing an employee. Using a formula, students calculate these expenses in practice exercises.

Explore The Study Cycle – an approach that research and experience shows is the best and most efficient way to study

Learners put themselves in the place of people new to a community. They listen to a woman describing potential neighbors and make judgments about what they’ve heard. They then learn more about the same people and decide if their initial judgments were accurate. This activity has audio content.

Learners read how each of the steps in 5S can be used to organize an office.

In this learning activity you'll practice converting from one metric unit to another.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

Learners identify their values in a drag-and-drop exercise and read about the importance of taking initiative to move from scapegoating to accepting personal responsibility.

Learners examine the information on a title block and answer questions about that information in an interactive quiz.

In this learning activity you'll use critical thinking, personal opinions, and experiences to develop responses regarding communicating respectfully.

Do you know how to be a Creative Communicator?

Lesson 2: The Process of Change

Match the terms with the correct definitions

You have 1 minute to match the cards.