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Customer Service Skills for IT Professionals - Communication

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In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

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Creative Commons License
Customer Service Skills for IT Professionals - Communication by Fox Valley Technical College is licensed under a Creative Commons Attribution 4.0 International License.

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. This is an equal opportunity program. Assistive technologies are available upon request and include Voice/TTY (771 or 800-947-6644).

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