In this learning activity you'll discover how volunteering, developing outside interests, and setting aside time for hobbies all help reduce stress.

In this learning activity you'll examine how diet and exercise affect stress.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.

Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."

Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.

The learner will recognize common gestures and identify the meanings associated with those gestures.