In this simulation, learners follow 10 steps to program a job to saw metal. This activity includes a video clip.

This object will allow the viewer to practice the necessary skills involved with sizing the water distribution system of a 1 family residence.

In this video, you’ll explore how to set up the chuck, face your part using a left-handed and right-handed tool, center drilling, and facing the part to length.

In this document you'll review lathe safety rules.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

4 Quadrant Rapid Fire

Soft Skills

A fun way to learn and become interactive throughout the class.

Test your knowledge of soft skills needed for any job you get!