In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this interactive learning object, the student matches the names of software with their definitions and categorizes computer terms according to the appropriate software.

This object will allow the viewer to practice the necessary skills involved with sizing the water distribution system of a 1 family residence.

Learners practice their comprehension and recall skills while listening to narration on listening skills. Sound required.

In a series of interactive exercises, learners identify the parts of a URL, a Web site, and an e-mail memo. Students are given their score at the end of the activity.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this interactive exercise, learners label the components of a workstation, a Windows desktop, and an application window.

Learners review descriptions of 10 personality disorders and then test their knowledge in an interactive softball game.

In this animated object, learners examine how to use a programmable logic controller as an alternative to hardwiring a ladder logic circuit.

Learners identify various therapeutic interaction strategies to be used when working with children and adolescents to enhance self-esteem, self-concept, self-worth, body image, and coping and communication skills.

Learners practice their communication skills in this scenario by reading a map, listening to traffic reports, and writing directions for a new delivery route. This activity has audio content.

In this learning activity you'll use active listening skills to answer 10 questions based on a story.

In this interactive object, learners review how to read a caliper. They then test their skills with eight practice questions.

Learners develop 3D visualization skills by examining front, side, and top orthographic views of objects. Using this information, students select the corresponding isometric view of each object.

Robotic welding is an increasingly popular tool used in industrial welding applications. Knowing how to program the robot is key. Explore how to improve your programming skills by using if-then-else, calls and unconditional jumps in this learning activity.

Learners use basic math skills in a workplace situation.

In this learning activity you'll apply your skills to matching the correct verb forms of "do" and "make" with the appropriate expressions.

In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object.