Hello, May I Help You?
By Rosie Bunnow
Learners access information on telephone techniques in the workplace and create customer focused responses.
The Twelve Principles of Lean Manufacturing
By Weldon Faull
Following a "cut the fat" theme, learners click on 12 drawings of pigs to read about the principles of lean manufacturing.
Heijunka
By Kaye Krueger
Learners view a heijunka box and read how this tool is used for scheduling production in a pull system.
Using Check Sheets
By Mary Lee Rudnick-Kaun
Learners read definitions of discrete, continuous, attribute and variable data and view examples of checklist, location and item check sheets.
Value Streams
By Kaye Krueger, Keith Lodahl
Learners read how to identify a manufacturer's value streams - the first step to value stream mapping.
Poka-Yoke
Learners view examples of devices that prevent mistakes from occurring.
Kaizen
Learners read a brief description of Kaizen and how it helps to eliminate waste in a process.
Is Business Ownership for Me?
By Julann Jatczak
Students complete a questionnaire to help identify their readiness for business ownership.
Six Sigma Methodology
Learners read what the letters DMAIC stand for and then complete a matching activity.
Failure Mode and Effects Analysis
By Lee Binz
Learners follow the FMEA process to predict potential failures and to prevent them. This activity uses the example of getting to work to help participants comprehend the concepts and to apply them to their own work processes.
The TI-86 Scientific Calculator: Using the Reciprocal Function for Complex Numbers
By Patrick Hoppe
This primer introduces the student to the correct method of using complex reciprocals in a TI-86 calculator. The solution of total impedance of a parallel circuit in rectangular form is shown.
Overcoming Barriers to Critical Thinking: People-Related Obstacles
By Therese Nemec
The learner will identify techniques to use to overcome people-related barriers to critical thinking.
Supply Chain Management
By Todd Perrault
This interactive activity represents the grid modeling technique, a heuristic model for choosing a centralized location for a manufacturing or distribution center within a supply chain network. The formula calculates a central point between the suppliers and the markets. This object requires the latest version of Flash Player.
Waste in the Office
Learners view examples of waste in an office environment and are asked to consider what they can do to eliminate or reduce waste in their own workplace.
Marketing Your Changes
By Barbara Liang
Learners explore actions that can be taken to achieve a buy-in from employees when changes are to be made in the workplace. Students then rank the steps in the order that they should be taken.
The SMART Principle
By VickyWeiland
Learners will examine how to use the SMART principle to make sure a goal is simple, measurable, realistic, timely, and holds people accountable.
What Is Your Time Worth?
By Jim Lewis
In this learning activity you'll enter your wage information and learn what a day, an hour, and a minute of their time costs an employer.
Kanban
Learners read how kanban is used in production control.
Code of Ethics
In this interactive object, learners identify the feelings and values that motivate them and others to take responsibility for improving ethics in the workplace.
Six Sigma Training and Certification
Learners read descriptions of the following training and certification levels for organizations using a lean approach to quality: "green belt," "black belt," "master black belt," and "champion."
Cash Flow Crunch
Students read about cash flow problems and review suggestions for dealing with them.
Critical Thinking: Applying Analysis Steps to a Situation (Screencast)
The learner reviews steps in analyzing a process and applies them to a situation in his/her own work or personal life.
Lean Culture
Learners look through a telescope to see what a company chooses to focus on when making decisions about productivity, reducing waste, retraining, solving problems, and motivating employees.
The Five Whys
By Janet Braun
The learner will explore the techniques used to identify cause-and-effect relationships of a particular problem.
Who Is My Customer?
Students complete an exercise to help determine the profile of customers who would use their businesses.