In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

Learners practice their comprehension and recall skills while listening to narration on listening skills. Sound required.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In a series of interactive exercises, learners identify the parts of a URL, a Web site, and an e-mail memo. Students are given their score at the end of the activity.

In this interactive exercise, learners label the components of a workstation, a Windows desktop, and an application window.

Learners identify various therapeutic interaction strategies to be used when working with children and adolescents to enhance self-esteem, self-concept, self-worth, body image, and coping and communication skills.

Test your skills at reading a ruler.

In this learning activity you'll use critical thinking skills to rewrite appropriate responses to potentially sensitive words and phrases.

Learners practice their communication skills in this scenario by reading a map, listening to traffic reports, and writing directions for a new delivery route. This activity has audio content.

In this learning activity you'll explore what time management is, some general techniques for improving your time management skills, and the Pomodoro Method.

In this interactive game, learners answer 30 questions about early childhood education activities and skills. Up to three people can play on the game board at one time.

This object will allow the viewer to practice the necessary skills involved with sizing the water distribution system of a 1 family residence.

In this learning activity you'll apply your skills to matching the correct verb forms of "do" and "make" with the appropriate expressions.

Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.

Learners apply math problem-solving skills in a workplace simulation. This learning object has audio content.

Robotic welding is an increasingly popular tool used in industrial welding applications. Knowing how to program the robot is key. Explore how to improve your programming skills by using calls and unconditional jumps in this learning activity.

Learners develop 3D visualization skills by examining front, side, and top orthographic views of objects. Using this information, students select the corresponding isometric view of each object.