In this module, we'll be introducing you to SIPOC, a powerful tool that can help you improve your business processes. It's a high-level process mapping tool that helps you identify the key components of a process and how they relate to each other. SIPOC diagrams are often used in Six Sigma and Lean methodologies, but they can be useful for any process improvement initiative. We’ll explain the key SIPOC components and demonstrate how to build one. Then, we’ll walk through a few scenarios and let you build your own.

Students make observations and formulate an evaluation that includes diagnosis and microorganism identification and treatment.

The learner will identify techniques to use to overcome people-related barriers to critical thinking.

Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.

Learners examine the psychological and sociological barriers that interfere with clear communication. They select examples of ad hominem fallacy, bandwagon fallacy, emotional appeals, red herrings, irrelevant appeals to authority, suggestibility and conformity, “poisoning the well’, and “shoehorning.” In an interactive exercise, learners identify ways to overcome these barriers.

In this learning activity you'll identify Man-in-the-middle attacks and discuss how they affect network security.

In this learning activity you'll make observations and formulate an evaluation including diagnosis and microorganism identification.

Learners reflect on their thoughts, feelings, and reactions toward such listening behaviors as interrupting, selective listening, and unresponsive listening.

Learners distinguish between competencies that are effective and robust, and those that are ineffective and weak. The learning object is designed for faculty who are writing or revising courses. It contains audio.

The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.

In this screencast, students demonstrate an understanding of summary writing by reading step-by-step instructions and then summarizing short paragraphs. Examples of summaries that are poorly written, as well as those that are written well, are included.

In this interactive object, learners review the case of a patient with meningococcal meningitis.

In this learning activity you'll observe information and formulate an evaluation that includes diagnosis and microorganism identification.

We’ll explore why everyone should reduce the waste they produce in the welding shop. We'll also demonstrate some ways to reduce waste as you work.

Students make observations and formulate an evaluation that includes diagnosis, microorganism identification, and treatment.

In this video, we’ll identify the parts that make up the Bridgeport and learn how it works.

In this animated and interactive object, learners examine kinetic and potential energy as well as the first law of thermodynamics and the flow of energy between a system and its surroundings. Students also answer questions about exothermic and endothermic reactions

In this animated object, learners examine the factors that determine how well a capacitive proximity sensor can detect an object. Those factors include size, position, and the materials from which the target is made. A brief quiz completes the activity.

Users study a chart containing numbers 1 to 99 and look for trivial palindromes as well as double and triple iteration palindromes. The reverse and add technique is demonstrated.

In this learning activity we’ll learn how the web works by using a Request and Response algorithm.