IT Stress Management - Time Management
By mikhailvmatc
In this learning activity you'll explore what time management is, some general techniques for improving your time management skills, and the Pomodoro Method.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
IT Stress Management - Diet and Exercise
In this learning activity you'll examine how diet and exercise affect stress.
Four Steps for Setting and Achieving Your Goals
By Mitch Vesaas
You will learn four steps for good goal setting.
Customer Service Skills for IT Professionals - Engaging the Customer
By Kimberly Reed
In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.
IT Project Management: Waterfall Methodology
In this learning activity, you’ll explore the Waterfall model and its application to software development.
Customer Service Skills for IT Professionals - Controlling the Conversation
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
IT Project Management: Methodologies
You'll explore two unique project management methodologies for developing software.
IT Project Management: Combined Methodologies
Explore how to combine Waterfall and Agile methodologies for your next software development project.
IT Stress Management - Setting Goals
In this learning activity you'll explore how to set goals based on realistic expectations.
IT Stress Management - Volunteerism
In this learning activity you'll discover how volunteering, developing outside interests, and setting aside time for hobbies all help reduce stress.
Customer Service Skills for IT Professionals - Communication
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
Customer Service Skills for IT Professionals - Soft Skills
In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.
IT Project Management: Agile Scrum
In this learning activity, you’ll be introduced to how the Agile software development methodology uses the scrum framework.