In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this interactive exercise, learners label the components of a workstation, a Windows desktop, and an application window.

Learners practice their comprehension and recall skills while listening to narration on listening skills. Sound required.

In a series of interactive exercises, learners identify the parts of a URL, a Web site, and an e-mail memo. Students are given their score at the end of the activity.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

Learners identify various therapeutic interaction strategies to be used when working with children and adolescents to enhance self-esteem, self-concept, self-worth, body image, and coping and communication skills.

Learners use basic math skills in a workplace situation.

School or work stressing you out? Never feel like there are enough hours in the day? Improve your time management skills and get more time back for you.

In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object. Front, side, and top orthographic views are shown.

In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object.

Test your skills at reading a ruler.

Robotic welding is an increasingly popular tool used in industrial welding applications. Knowing how to program the robot is key. Explore how to improve your programming skills by using if-then-else, calls and unconditional jumps in this learning activity.

In this learning activity you'll use active listening skills to answer 10 questions based on a story.

In this learning activity you'll apply your skills to matching the correct verb forms of "do" and "make" with the appropriate expressions.

Explore what time management is, how to use a time matrix, and how to put it all together and use our new time management skills to accomplish more during your days.

The learner explores the purpose of organizational mission statements and practices writing a statement that contains the four elements outlined.

In this interactive object, learners review how to read a caliper. They then test their skills with eight practice questions.