In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this interactive exercise, learners label the components of a workstation, a Windows desktop, and an application window.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In a series of interactive exercises, learners identify the parts of a URL, a Web site, and an e-mail memo. Students are given their score at the end of the activity.

Learners practice their comprehension and recall skills while listening to narration on listening skills. Sound required.

Learners identify various therapeutic interaction strategies to be used when working with children and adolescents to enhance self-esteem, self-concept, self-worth, body image, and coping and communication skills.

Learners develop 3D visualization skills by examining front, side, and top orthographic views of objects. Using this information, students select the corresponding isometric view of each object.

In this interactive game, learners answer 30 questions about early childhood education activities and skills. Up to three people can play on the game board at one time.

In this learning activity you'll apply your skills to matching the correct verb forms of "do" and "make" with the appropriate expressions.

In this learning activity you'll explore what time management is, some general techniques for improving your time management skills, and the Pomodoro Method.

Explore what time management is, how to use a time matrix, and how to put it all together and use our new time management skills to accomplish more during your days.

The learner explores the purpose of organizational mission statements and practices writing a statement that contains the four elements outlined.

Robotic welding is an increasingly popular tool used in industrial welding applications. Knowing how to program the robot is key. Explore how to improve your programming skills by using if-then-else, calls, unconditional jumps, and counters in this learning activity.

In this learning activity you'll use active listening skills to answer 10 questions based on a story.

In this learning activity you'll use critical thinking skills to rewrite appropriate responses to potentially sensitive words and phrases.

In this interactive object, learners review how to read a caliper. They then test their skills with eight practice questions.

Learners compare the behaviors and situations that interfere with listening on the job with those that enhance listening skills and job performance.