In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this interactive exercise, learners label the components of a workstation, a Windows desktop, and an application window.

Learners practice their comprehension and recall skills while listening to narration on listening skills. Sound required.

In a series of interactive exercises, learners identify the parts of a URL, a Web site, and an e-mail memo. Students are given their score at the end of the activity.

Learners identify various therapeutic interaction strategies to be used when working with children and adolescents to enhance self-esteem, self-concept, self-worth, body image, and coping and communication skills.

Learners apply math problem-solving skills in a workplace simulation. This learning object has audio content.

In this learning activity you'll apply your skills to matching the correct verb forms of "do" and "make" with the appropriate expressions.

In this learning activity you'll use critical thinking skills to rewrite appropriate responses to potentially sensitive words and phrases.

Learners develop 3D visualization skills by examining front, side, and top orthographic views of objects. Using this information, students select the corresponding isometric view of each object.

Robotic welding is an increasingly popular tool used in industrial welding applications. Knowing how to program the robot is key. Explore how to improve your programming skills by using if-then-else, calls, unconditional jumps, and counters in this learning activity.

Learners use basic math skills in a workplace situation.

Test your skills at reading a ruler.

In this interactive object, learners review how to read a caliper. They then test their skills with eight practice questions.

Robotic welding is an increasingly popular tool used in industrial welding applications. Knowing how to program the robot is key. Explore how to improve your programming skills by using calls and unconditional jumps in this learning activity.

The learner explores the purpose of organizational mission statements and practices writing a statement that contains the four elements outlined.

Explore what time management is, how to use a time matrix, and how to put it all together and use our new time management skills to accomplish more during your days.