You'll explore the three main services of cloud computing: Software as a service, Platform as a Service, and Infrastructure as a Service.

In this learning activity you'll explore what a denial of service attack is and learn how a single hacker can take down an entire system.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this learning activity, you’ll practice connecting to the Team Foundation Service (TFS) and your local code repository to get existing code.

Explore what DDoS attacks are, the methods used to carry them out, and how to prevent them.

In this learning activity, we’ll explore what RESTful services are, how they interact with clients and servers, and finally, understand how it works within an HTTP framework.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

Walk through the subscriber loop and learn how the signal travels from the central office to the subscriber.

Learners answer 20 questions related to providing responsible customer service. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Students read how to record relevant information on a test tray evaluation form. They enter their own analysis of the data in a practice exercise.

This learning object will define DNA collection and methods

In this animated object, learners view hydrogen and hydroxide ions in a solution. A brief quiz on the basic principles of the term pH completes the activity.

In this screencast, learners examine the properties of the hydrogen bond and how the bond changes when hair is shampooed or styled.

In this learning activity learners will be hear about aspergillus found on marijuana and the potential health hazards that can affect a property room manager. Learners will hear about preventative measures.

Learners read about the types of clothing considered appropriate for a school setting. This activity is designed for students enrolled in an instructional assistant program.

In this animated object, learners examine how the sensory, motor, mixed, and reflex nerves work in the human body.

This screencast shows how blood droplets are held together by a strong cohesive molecular force that produces surface tension in each drop and on the external force. Surface tension pulls the surface molecules of a liquid toward its interior, decreasing the surface area and causing the liquid to resist penetration.

In this screencast, learners read about the components of a hotel housekeeping staffing guide. They also review calculating labor requirements and costs.