You'll explore the three main services of cloud computing: Software as a service, Platform as a Service, and Infrastructure as a Service.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity, you’ll practice connecting to the Team Foundation Service (TFS) and your local code repository to get existing code.

In this learning activity you'll explore what a denial of service attack is and learn how a single hacker can take down an entire system.

Explore what DDoS attacks are, the methods used to carry them out, and how to prevent them.

In this learning activity, we’ll explore what RESTful services are, how they interact with clients and servers, and finally, understand how it works within an HTTP framework.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

Walk through the subscriber loop and learn how the signal travels from the central office to the subscriber.

Learners answer 20 questions related to providing responsible customer service. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Students read how to record relevant information on a test tray evaluation form. They enter their own analysis of the data in a practice exercise.

In this learning activity learners will be hear about aspergillus found on marijuana and the potential health hazards that can affect a property room manager. Learners will hear about preventative measures.

This learning object is designed to show students they types of information that can be imaged from the Electronic Control Module employed by heavy truck engines.

This learning object will define DNA collection and methods

This activity provides an interactive sexual assault crime scene where the user must deterime what and how to collect the evidence.

Learners watch a short video showing the correct procedure for police officers to follow when making a non-approach vehicle contact.

In this screencast, students identify various muscles of the face and scalp and see them in action.

In this animated object, learners examine how the sensory, motor, mixed, and reflex nerves work in the human body.

In this interactive object, learners examine terminology dealing with phonics and whole language and identify the different types of activities that would be seen in a phonics-based or whole language classroom. Part of this activity has audio.