You'll explore the three main services of cloud computing: Software as a service, Platform as a Service, and Infrastructure as a Service.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this learning activity you'll explore what a denial of service attack is and learn how a single hacker can take down an entire system.

In this learning activity, you’ll practice connecting to the Team Foundation Service (TFS) and your local code repository to get existing code.

In this learning activity, we’ll explore what RESTful services are, how they interact with clients and servers, and finally, understand how it works within an HTTP framework.

Explore what DDoS attacks are, the methods used to carry them out, and how to prevent them.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

Walk through the subscriber loop and learn how the signal travels from the central office to the subscriber.

Students read how to record relevant information on a test tray evaluation form. They enter their own analysis of the data in a practice exercise.

Learners answer 20 questions related to providing responsible customer service. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners consider the steps and supplies to use when diapering infants and toddlers. The proper diapering procedure not only meets basic care and sanitation needs but builds relationships and promotes the child’s learning. Brief quizzes complete the learning object.

Learners play a game to review concepts connected with student assessment. The categories on the game board are "General Assessment," "Science Assessment," "Math Assessment," and "Famous Scientists."

In this screencast, learners read about the components of a hotel housekeeping staffing guide. They also review calculating labor requirements and costs.

In this interactive object, learners examine terminology dealing with phonics and whole language and identify the different types of activities that would be seen in a phonics-based or whole language classroom. Part of this activity has audio.

This learning object will define DNA collection and methods

Students will learn how to document bloodstains using roadmapping equipment materials

Learners answer 20 questions related to the sale of tobacco products. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

In this interactive game, learners answer 30 questions about early childhood education activities and skills. Up to three people can play on the game board at one time.