You'll explore the three main services of cloud computing: Software as a service, Platform as a Service, and Infrastructure as a Service.

In this learning activity, you’ll practice connecting to the Team Foundation Service (TFS) and your local code repository to get existing code.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity you'll explore what a denial of service attack is and learn how a single hacker can take down an entire system.

In this learning activity, we’ll explore what RESTful services are, how they interact with clients and servers, and finally, understand how it works within an HTTP framework.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

Explore what DDoS attacks are, the methods used to carry them out, and how to prevent them.

Walk through the subscriber loop and learn how the signal travels from the central office to the subscriber.

Learners answer 20 questions related to providing responsible customer service. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Students read how to record relevant information on a test tray evaluation form. They enter their own analysis of the data in a practice exercise.

This learning object is designed to assist students in understanding and interpreting collision evidence found in automotive lamps. In particular, the concepts of Hot Shock, Cold Shock, Hot Break, and Cold Break will be visually addressed.

This learning object will define DNA collection and methods

Explore how to use an evidence bag including how to open it, place items inside, and seal it for the crime lab.

Students will learn how to document bloodstains using roadmapping equipment materials

Learners read about the steps involved in the typical police officer hiring process. Each step is described. Learners then test their knowledge of the process in two drag-and-drop exercises.

In this learning object the student will learn how to measure a stain and calculate angles of impact. Determining the angle of impact for bloodstains takes advantage of the trigonometric functions (Sine function).

A mathematical relationship exists between the width and length of an elliptical bloodstain which allows for the calculation of the angle of the impact for the original spherical drop of blood.

Given well formed stains we can accurately measure the width and length by simply dividing the stain along it’s major and minor axis. The opposite halves would be generally equal to each other which aids in establishing the impact angle.

Explore how to collect a fresh or dry blood specimen and prepare it for the crime lab.

Learners watch a short video showing the correct procedure for police officers to follow when making contact with a high-risk vehicle.