By Kaye Krueger
In this interactive object, learners assess their knowledge of 5S, a process for attaining a safe, clean, neat arrangement of the workplace where everything has a specific location and unneeded items are eliminated.
5S for the Office
Learners read how each of the steps in 5S can be used to organize an office.
A Model for Initiating Conflict Resolution
By Ann Heidkamp
In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
By Laurie Jarvis
In this learning activity you'll complete a job application and learn why each section is important.
Barriers to Critical Thinking: Being Human
By Therese Nemec
The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.
Barriers to Critical Thinking: People-Related Obstacles
The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.
Basic Quality Principles: Process for Achieving Quality in an Organization
By Mary Lee Rudnick-Kaun
In this learning activity you'll define and explain the broad steps in achieving quality in an organization.
Building a Resume
By Cathy Hopkins
Students read about the components of a resume and write one for personal use.
Building Relationships Through Active Listening
Learners will examine the four steps to listen actively to improve relationships.
Business Cards Around the World
By Virginia Kirsch
Students read about the use of business cards in various countries and the customs that Americans should follow when presenting a card in those parts of the world.
Business Records Management
By Dar DeBruin-Hein
In this interactive lesson, learners read the rules for filing business records and then test their knowledge in a series of exercises. Immediate feedback is provided.
Cash Flow Crunch
By Julann Jatczak
Students read about cash flow problems and review suggestions for dealing with them.
Learners read about the benefits of grouping machines together for an efficient flow of the product.
Class 2 Levers: Force Input Angles
By James Bourassa, John Rosz
Learners use trigonometry to calculate angular input forces involving Class 2 mechanical levers.
Classifying Goods for the Business Market
By Tammy Ladwig
Learners read about the process of dividing industrial goods into the categories of entering, foundation, and facilitating.
Code of Ethics
By Barbara Liang
In this interactive object, learners identify the feelings and values that motivate them and others to take responsibility for improving ethics in the workplace.
Communicating Efficiently on the Job
By Rosie Bunnow
Learners brainstorm ideas for how to gather information from team members who work at different locations. They analyze the pros and cons of each idea and make recommendations.
Critical Thinking: Applying Analysis Steps to a Situation
The learner reviews steps in analyzing a process and applies them to a situation in his/her own work or personal life.
Learners practice revising poorly written directions by applying criteria for giving directions.
Dietary Manager Training: Employee Turnover Costs
By Kristy Norenberg
Learners examine the costs of replacing an employee. Using a formula, students calculate these expenses in practice exercises.
Dietary Manager Training: Pest Management
Students match images of insects and other pests with their descriptions in this lesson on keeping a food service operation free from contamination.
Distinguishing Leadership and Management Activities
Students read about the key differences between management and leadership activities. In an interactive activity, they identify typical supervisory activities as either management or leadership and respond with their own examples.
Eliminating Office Waste
Learners review office processes to find ways to save time.
Failure Mode and Effects Analysis
By Lee Binz
Learners follow the FMEA process to predict potential failures and to prevent them. This activity uses the example of getting to work to help participants comprehend the concepts and to apply them to their own work processes.
Five "S" System in Manufacturing
By Weldon Faull
This objects reviews the Five "S" manufacturing system and helps learners to remember the process.