The learner examines what it means to listen respectively and how to become a better listener.

The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.

Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.

Learners listen to a workplace conversation and are tested on their retention of information. This activity has audio content.

Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

Learners examine the psychological and sociological barriers that interfere with clear communication. They select examples of ad hominem fallacy, bandwagon fallacy, emotional appeals, red herrings, irrelevant appeals to authority, suggestibility and conformity, “poisoning the well’, and “shoehorning.” In an interactive exercise, learners identify ways to overcome these barriers.

The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.

Learners examine eight different kinds of faulty logic or perception that interfere with critical thinking. They are superstition, ignorance, clustering illusion, false analogies, gambler’s fallacy, irrelevant comparisons, post hoc fallacy, and slippery slope fallacy. In an interactive exercise, learners identify ways to overcome these barriers.

This interactive study guide will help students to identify recommended processes for enforcing rules on a work team.

The learner will identify the three general types of ethics.

In this scenario, learners measure a roof to determine the number of shingles needed to cover it.

Learners examine seven basic human limitations that prevent people from seeing or understanding the world with total clarity. In an interactive exercise, learners identify ways to overcome those barriers to critical thinking.

Learners apply math problem-solving skills in a workplace simulation. This learning object has audio content.

The learner will identify techniques to use to overcome people-related barriers to critical thinking.

The learner will explore the techniques used to identify cause-and-effect relationships of a particular problem.

The learner will become familiar with eight principles of collaborative leadership to build a team where members find satisfaction and reward in their job.

The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.

Learners are shown questions to ask themselves before they speak. They evaluate three responses according to the criteria presented. This activity has audio content.

Explore The Study Cycle – an approach that research and experience shows is the best and most efficient way to study

Learners reflect on their thoughts, feelings, and reactions toward such listening behaviors as interrupting, selective listening, and unresponsive listening.

Learners read the definitions of an assumption and a fact. They then provide their own examples of each and compare those to the examples provided.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

The learner will understand how to use a cause and effect diagram to find the root cause of a problem.

Learners brainstorm ideas for how to gather information from team members who work at different locations. They analyze the pros and cons of each idea and make recommendations.