In a series of three interactive exercises, learners explore the relationship between process cycle time and defect detection, and between process cyle time and smaller batch sizes. The techniques of lean/JIT are applied to achieve the continuous improvement (kaizen) goal of reducing inventory by pursuing one-piece flow.

Explore the Microsoft Office Suite, which is so much more than just email.

Learners will determine if they are satisfied with their attitudes and then rank tips for regaining a positive disposition in the workplace.

Learners view examples of devices that prevent mistakes from occurring.

Students match images of insects and other pests with their descriptions in this lesson on keeping a food service operation free from contamination.

Learners read about Six Sigma philosophy and methods. The need for high quality levels for today's customers is stressed.

You'll understand how to use a run chart to describe a manufacturing problem.

Learners brainstorm ideas for how to gather information from team members who work at different locations. They analyze the pros and cons of each idea and make recommendations.

Learners follow step-by-step instructions for creating a current-state map to identify how materials and information flow.

Learners read about the process of dividing industrial goods into the categories of entering, foundation, and facilitating.

Learners read about a process for sorting items in the workplace. "Sort" is the first of the five steps in 5S.

Learners read how low defect levels can cut production costs. Six Sigma success means reduced inspection expenses, less rework, and fewer customer complaints.

Learners practice revising poorly written directions by applying criteria for giving directions.

In this interactive object, learners check their knowledge of concepts related to the cost of ensuring quality in manufacturing as they relate to the categories of appraisal, prevention, internal failures, and external failures.

In this screencast, students read about the key differences between management and leadership activities. They will review typical supervisory activities as either management or leadership.

In this activity, you'll distinguish between sexual harassment facts and fiction.

Students read how the Plan-Do-Check-Act Cycle is used in problem-solving and process improvement. In an interactive exercise, students organize process improvement steps following this model.

The learner will study an effective workplace email being written while a narrator explains the step-by-step process. The learner will distinguish the difference between poorly written and effectively written emails.

This objects reviews the Five "S" manufacturing system and helps learners to remember the process.

Students read about the use of business cards in various countries and the customs that Americans should follow when presenting a card in those parts of the world.

In this activity, you'll identify ways to prevent and address sexual harassment.

Students complete an exercise to help determine the profile of customers who would use their businesses.

Students review the conditions for giving statements of praise in a way that will motivate employees. They then practice writing these kinds of statements.

In this interactive object, learners identify the feelings and values that motivate them and others to take responsibility for improving ethics in the workplace.

Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."